Terms & Conditions

1. General

Bercovici.co.uk is a trading arm of The Big Red Wine Company (bigredwine.co.uk) offering hand-made food products, prints and a selection of carefully chosen accessories to complement our wine offer.

 

2. Minimum Order
There is no minimum order for our products. Should we be unable to fulfil the order due to insufficient stocks, we will contact you to discuss possible alternatives. It is our policy to propose products of a similar style of equal or greater value where possible. However, we will not substitute alternatives wines without your express agreement.

 

3. Delivery
For deliveries by public carrier to UK mainland addresses there is a delivery charge of £3.95 per delivery address for orders under £50 to cover delivery and packaging costs. Products delivered by public carrier will usually arrive within 48 hours of despatch. It is essential that you advise us if there is unlikely to be anyone at the delivery address to receive the delivery.

Customers wanting to buy from both bercovici.co.uk and bigredwine.co.uk should contact us before placing an order to avoid duplicating delivery charges.

 

Please check carefully all goods at the time of delivery and, where appropriate, sign the delivery note accordingly. Any defective products will be credited only if returned immediately. Claims for breakages or theft from goods sent by public carrier must be advised in writing to ourselves within three days of receipt. Breakages must be retained with the packing for examination by the carrier. Claims for non-delivery must be advised within one week of the delivery due date (two weeks from confirmation of order).

 

4. Prices
Subject to delivery terms above, the prices quoted are inclusive of all charges unless stated otherwise.

 

5. Overseas Orders
We do not currently accept orders for overseas delivery.

 

6. Intellectual property 

Bercovici.co.uk, its style and structure, and the materials and information contained within are protected by copyright and other intellectual property rights, and may not be used except as expressly provided in writing by the copyright holder. 

 

7. Miscellaneous
All products are offered subject to availability. Prices may change as a result of fluctuations in currency exchanges, excise duty, VAT or other unseen circumstances. All products remain the property of The Big Red Wine Company until paid for in full. The Big Red Wine Company will not be liable for failure to meet agreed obligations due to prevailing circumstances beyond its control. E&OE.